Second Quarter Newsletter (April - June 2007)

Sessions from Apr to Jun 2007

•  Date: 25th April'07

Topic: Application Services Library (ASL) – for Application
Management

About the Topic : ASL is a world wide respected process for managing Applications. While ITIL is specific to the computer center, ASL deals more with the applications, and how they should be managed for providing effective services.
This session gave an overview of
Short introduction to ASL
Relationships with ITIL
Benefits and results after implementation
Speaker: Ms. Sharada Prasadita,

About the speaker: Ms. Sharda Prasadita is working a Sr. Manager – AMS Global
Engagement, Infor Technologies, H'bad since the last 6 years.

•  She is currently working as an AMS
Global Engagement Manager – takes care of the Delivery of
Application Management services for 45 customers spread across the
globe. She is into Building processes, templates, procedures, SLAs,
Reporting on those, ensuring healthy profit margin. Sharada is also
a Service level manager for 2 American customers.

•  Ms. Sharada is an did MSc (Applied Statistics), & MTech (Computer Science),

•  ASL Certified (the first person out of the Netherlands to be certified
in the world and first in India ).

•  ITIL Masters certified,

•  ISO/IEC 20000 consultant certified

•  Has over 18 years of experience – in Osmania university (Dept of Comp Sc), IPE, CMC Gachibowli, SQL Star international

•  Date: 1 st June'07

Topic: Application of Lean Six Sigma in Software

About the Topic:

• Fundamental Principles in Lean Six Sigma
• What can / cannot be applied to from Lean Six Sigma inSoftware
• What challenges can be expected
• What benefits can be expected
• Some real life examples

Speaker: Mr. Hiren Dalal, Director and MBB, Asia South, CA

About the Speaker:

Hiren Dalal is the Director and MBB,
Worldwide Excellence and Quality in ITC. He joined CA on May 1,
2006 . His responsibilities include driving Process Re-engineering,
Process Improvements, Implementing Lean Six Sigma for the global
Engineering and Technical Support organizations. He also leads the
Program Management Office (PMO) at ITC. He is a certified Green
Belt, Black Belt and Master Black Belt in Six Sigma. Hiren graduated
from M S University, Baroda with an Engineering degree in Computer
Science in 1993. After working for 3 years as a Software Engineer,
he joined business school to complete his MBA in Finance and
Systems. He joined General Electric from the MBA school campus and
worked for 8+ years with GE before joining CA.

Road Ahead

HYDSPIN is conducting Process & Metrics
Benchmarking since past 5 yrs. We are going by the periodicity of
data collection in the member organizations, but not strictly
sticking to yearly benchmarking 07.

Interested member organizations can send mail
to " hydspin@rediffmail.com " confirming their participantion by 5-Jun-07.

For more information please visit www.hydspin.org

Trainings & Certifications

CSQA & CSTE Timelines

Forthcoming Exam: 22 nd September'07 , 15 th December'07

Application Deadline: 22 nd July'07 for 22 nd Sep'07 exam, 24 th October'07 for 15 th Dec'07 exam,

Exam Locations in India : Bangalore , Hyderabad , Chennai, New Delhi , Mumbai, Pune

More information please visit www.softwarcertifiations.org for a detailed and accurate schedule.

For training session on CSQA at hydspin, please reach out to Seshu_sqa@yahoo.com or

BIS offers various trainings spanning across industry domains. For a detailed training calendar of BIS can be viewed at

http://www.bis.org.in/trg/table.htm

News from Quality World

SEI has recently released a Guidebook for Acquirers team titled “Understanding and Leveraging a Supplier's CMMI Efforts A Guidebook for Acquirers” recently.

This guidebook is designed to help acquisition organizations benefit from their suppliers' use of CMMI for Development, which is a collection of best practices that addresses product development and maintenance activities throughout the product lifecycle. This guidebook also helps acquisition organizations avoid problems that can result from unrealistic expectations.

High capability and maturity level ratings alone do not guarantee program success. This guidebook helps clarify what those ratings can and cannot do for a development program. It describes how acquirers can

Interpret suppliers claims of achieving a CMMI rating

• Request, understand, interpret, and use supplier appraisal results, and
• Apply methods that leverage a suppliers process improvement initiatives.

For the complete hold of the guidebook please visit

http://www.sei.cmu.edu/publications/documents/07.reports/07tr004.html

© 2007 Carnegie Mellon University

Tit Bits

Some Key-Board Shortcuts
To Outline project tasks

More shortcuts on

http://office.microsoft.com/en-us/project/HP101550121033.aspx?pid=CH101787821033